Returns & Exchanges
At Lucira Jewelry, we want you to be completely enchanted by your purchase. If you are not entirely satisfied, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely place your jewelry in its original Lucira gift box and include all certificates of authenticity to ensure a full refund.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Quality Review & Refund
Once our artisans inspect the returned pieces for quality assurance, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing